Shipping policy

We ship worldwide.

Order Processing

Please allow 1–5 business days to process your order after confirmation, regardless of the shipping option selected at checkout.

For example, if you place an order on Monday, your order should typically ship out on Tuesday, Wednesday, or Thursday.

We ship Monday through Friday, excluding weekends and holidays. We do not ship orders on the same day, and Saturday delivery cannot be guaranteed, even if express shipping is selected.

Once your order ships, you will receive a confirmation email with your tracking number and tracking link. Please allow up to 48 hours to receive this shipping confirmation email.

Please note that Travier is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside of our control.

Estimated Shipping Times

United States: 7–12 business days  
Canada: 4–9 business days  
United Kingdom: 5–10 business days  
Ireland: 5–10 business days  
Australia & New Zealand: 5–10 business days  
Europe: 5–10 business days  
Japan: 5–10 business days  
Other International: 5–15 business days  

Tracking Information

You will receive an order confirmation email after your order has been processed using the email address provided at checkout. This can take up to 48 hours.

You will receive a second email once your order has shipped. This email will include your tracking number and a link to follow the delivery status of your package.

Please allow 1–4 days for tracking information to update after your order has shipped. In some rare cases, tracking may not update properly, but your order may still be delivered as expected.

If there is an issue with your tracking number or package delivery, we recommend contacting the courier directly first. You can also contact us if you have any questions or need assistance.

Delivery Information

Your package may or may not require a signature upon delivery.

Most packages are delivered to the mailbox, front door, or designated delivery area of the address provided. However, it is up to the delivery courier to decide whether the package can be safely left at the location.

If the courier decides it is not safe to leave the package, they may hold it at a local post office, delivery center, or reschedule delivery.

We recommend using a shipping address where you or someone you trust will be available to receive the package, such as a home, work, or family address.

International Taxes and Duties

International customers outside of the United States are responsible for any applicable customs duties, taxes, import fees, or other charges required by their local customs authority.

These fees are paid directly to your local carrier or government and are not collected by Travier. Because of this, they cannot be refunded by us.

International orders may be shipped DDU, meaning duties and taxes are unpaid at checkout. This means any applicable fees must be paid by the recipient before the package can be delivered.

As we are unable to estimate these charges in advance, we recommend contacting your local customs office for more information about potential import fees.

Wrong Address Disclaimer

It is the customer’s responsibility to make sure the shipping address is correct before placing an order.

Because we work to process orders as quickly as possible, there may be only a short window of time to cancel, update, or change the shipping address after an order is placed.

If you need to change your shipping address, please contact us as soon as possible after placing your order.

We will do our best to update the address before the order ships, but we cannot guarantee changes once the order is being processed or has already shipped.

If it is too late to change the address and the package is returned to our warehouse, we may be able to reship it to the correct address or provide a refund, depending on the situation.

Return Shipping Cost

By placing an order with Travier, you agree that you are responsible for the cost of return shipping unless otherwise stated in our Return Policy.

Please refer to our Return Policy for more information about how to return your order.